policy on privacy
1. Your Privacy Matters (and We Mean It)
We get it — sharing your info online can feel a little weird. But we promise to treat your data with care, respect, and zero sketchiness. Here’s the lowdown on what we collect, why we need it, and how we keep it safe.
2. What We Collect (and Why)
We only collect what’s necessary to keep things running smoothly:
- Your Name & Contact Info: So we can send you your cool stuff (and occasional updates if you’ve signed up for those).
- Payment Details: Handled securely through trusted payment providers — we don’t keep your card details ourselves.
- Order History: To help with returns, exchanges, or just to remind ourselves how rad your taste is.
- Cookies & Browsing Data: Cookies (yum), along with Google Analytics, help us understand what you love most so we can keep improving our shop (no creepy tracking here). This may collect basic info like your device, browser, and IP address, and some data may be processed outside Canada. We might also use cookies for remarketing (aka friendly reminders) to show you our shop again after you visit. You can opt out of tracking here or through Google’s Ad Settings.
3. How We Use Your Info
We use your details to:
- Deliver your orders and provide customer support.
- Improve our site and services.
- Send you updates (only if you’ve said yes to that sort of thing).
We’re committed to respecting your privacy — no selling your data, no shady business.
4. Third-Party Services
We work with trusted services like payment processors and shipping providers. They only get the details they need to do their job — no extra snooping allowed.
5. Keep it Secret. Keep it Safe.
We use proper security measures to keep your information secure. While no system is perfect, we’re committed to doing our best to protect your data from sneaky trolls and bad vibes.
6. Your Rights
Under Canada’s PIPEDA (plus GDPR for EU folks and CCPA for our friends in California), you have rights when it comes to your personal data. That includes the right to access, correct, or delete your info.
If you’d like to know what we’ve got on file or need us to update something, just reach out through our contact form. We’ll be happy to help.
7. Changes to This Policy
If we update our Privacy Policy (because things change sometimes), we’ll post the new version here. Keeping up-to-date is always a good idea!
8. Questions? Let’s Chat!
If you have any concerns about your data, we’re here for you. Hit us up through the email below or our contact form and we’ll get things sorted.
Since you showed us yours, we’ll show you ours:
Company: Help Me With My Dreams
Headquarters: Winnipeg, Canada
Email: sendmeanemail@helpmewithmydreams.com